Support
How to reach the Zazen team and report a problem.
Contact us
Email info@getzazen.com. We usually reply within 3 business days.
Reporting a problem
Tell us what you were doing, what you expected, and what happened instead. Include:
- the page address, or the assistant you were using (for example Claude or ChatGPT) and what you asked it;
- the date and time it happened;
- a screenshot or the exact error message, if there was one.
Please don't send passwords, full card or bank account numbers, or documents we don't need to see.
If you use Zazen through an AI assistant, the assistant can also report a problem with the connector itself; that opens an issue for our team.
Help with the connector
How to connect Claude or ChatGPT, what the connector can do, and how to disconnect it: connector help.